When Will I Get My Stuff?

General Shipping Information - Domestic Orders

Our default shipping is handled by UPS.  All service levels offered by the carrier are available including overnight and Saturday delivery.  In some cases FedEx may offer a faster ground service alternative at a comparable cost.  US Postal Service Priority Mail and Express Mail service are also available, however, these options may delay the shipping of your order by 24 hours. You may request that a carrier other than UPS handle your shipment. To do so select the appropriate UPS shipping level in your shopping cart and include your carrier change request under order comments at checkout.  A representative will manually make the change, update your order and email you a revised invoice copy.

When calculating delivery time for your order please remember that regular transit days are Monday through Friday.  Some services offer Saturday delivery at an additional cost. There are no deliveries on Sunday. The day the order ships does not count as a transit day. For example, a 2 day transit order which ships on Monday will be delivered on Wednesday.  A 2 day transit order which ships on Thursday will be delivered the following Monday unless a Saturday delivery upgrade has been specifically selected.

Shipments to Commercial (business) addresses will typically be delivered earlier in the day and at a slightly lower cost than to a Residential (home) address.  Not that businesses operated out of a residential location are considered by the carriers to be residential deliveries. To avoid potential late day deliveries and extra costs consider shipping your order to a commercial address such as your work or school.

Most plain stock products will ship directly from our warehouse in Northern Virginia.  We also produce many of the custom print products in our own facilities, however, some custom print orders and special orders may ship directly from other facilities.  The delivery time information we provide here is based on shipments from our warehouse.  If you would like to confirm transit time to your address for a custom print or special order please contact customer service.

Please consult the time in transit maps and additional service information below for assistance in choosing the best shipping option for your order.

Air service delivery time guarantees below apply to most destinations, however, some remote locations may carry later delivery guarantees.  If you would like to confirm guaranteed delivery time to your location please contact Customer Service

 

UPS Shipping Information

UPS Ground - guaranteed by end of day - typically 5:00 PM to commercial, 7:00 PM to residential - Saturday delivery not available

UPS 3 Day Select - guaranteed by end of 3rd business day - 5:00 PM to commercial, 7:00 PM to residential - Saturday delivery not available 

UPS 2 Day Air guaranteed by end of 2nd business day - 5:00 PM to commercial, 7:00 PM to residential - Saturday delivery available at additional cost - guaranteed by end of day

UPS 2 Day Air AM - morning delivery guaranteed typically by 10:30 AM to 12:00 Noon - not available in all areas or to residential addresses - Saturday delivery not available

UPS Next Day Air Saver - delivery guaranteed by end of next business day - 5:00 PM to commercial, 7:00 PM to residential - Saturday delivery not available

UPS Next Day Air  - delivery guaranteed next business day typically by 10:30 AM to 12:00 Noon - Saturday delivery available at additional cost - guaranteed between 12:00 Noon and 1:30 PM

UPS Next Day Air Early AM  - delivery guaranteed by next business day morning typically by 8:00 to 10:00 AM - Saturday delivery may be available at additional cost - guaranteed as early as 9:00 AM

 

 

FedEx Shipping Information

FedEx Ground - commercial addresses - guaranteed by end of day - typically 5:00 PM - Saturday delivery not available

FedEx Home Delivery - residential addresses - guaranteed by end of day - typically 7:00 PM - Saturday delivery at no extra cost, however, FedEx Home Delivery does not deliver on Mondays

FedEx Express Saver - guaranteed by end of 3rd business day - 4:30 PM to commercial, 7:00 PM to residential - Saturday delivery not available

FedEx 2 Day Air - guaranteed by end of 2nd business day - 4:30 PM to commercial, 7:00 PM to residential - Saturday delivery available for additional cost

FedEx 2 Day Air AM - morning delivery guaranteed typically by 10:30 AM to 12:00 Noon - not available in all areas or to residential addresses - Saturday delivery not available

FedEx Standard Overnight  - delivery guaranteed by 3:00 PM to 4:30 PM - Saturday delivery not available

FedEx Priority Overnight  - delivery guaranteed next business day typically by 10:30 AM - remote areas between 12:00 Noon and 5:00 PM - Saturday delivery available for additional cost guaranteed between 12:00 Noon and 4:30 PM

FedEx First Overnight  - delivery guaranteed by next business day morning typically by 8:00 to 10:00 AM - Saturday delivery available for additional cost

 

 

 

US Postal Service Shipping Information

When you are not in a rush USPS shipping may offer cost savings although delivery times are not generally guaranteed. We do not ship by first class mail or parcel post since no package tracking is available on those services. Priority Mail and Express Mail services are available. An additional 24 hours for order processing may be required when choosing Postal Service shipping. 

The most attractive feature when shipping by Postal Service is that cost is the same for any address in the US including residential. Saturday deliveries are no extra charge when available. Shipping to Alaska, Hawaii and Puerto Rico by Postal Service offers cost savings and frequently faster deliveries than other carriers.

Flat rate packaging will be used when possible, however, those boxes are fairly small and many of our products are too large to fit into them. If your order will not fit into a flat rate box we will use our packaging and the shipping will be calculated by actual weight. 

Priority Mail - as fast as 2 to 3 days delivery - not guaranteed - insurance not included, but available for an additional charge based on package value

Express Mail - as fast as 1 day delivery - not guaranteed - $100 insurance included, extra insurance available at additional cost for higher value packages

 

General Shipping Information - International Orders

Canada - UPS offers cost effective ground shipping to Canadian destinations via Worldwide Standard delivery.  Standard service transit times are 2-3 days to Eastern provinces and 5-6 days to Western provinces.  Standard service delivery charges do not include customs clearance charges and any applicable duties or taxes.  Worldwide Saver, Expedited and Express services are also available with deliveries in as fast as 1 business day and these services do include customs clearance charges, but not applicable duties or taxes.

Other International Destinations - please contact Customer Service for cost estimates and transit times